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Contact Us
Have questions about ExteriorOpsHQ? Need help getting started or want to learn more about our features? Our team is here to support you every step of the way. Whether you're a current customer needing technical assistance or a prospective user exploring your options, we're happy to help you find the answers you need.
How Can We Help?
Product Questions
Learn about features, pricing, and how ExteriorOpsHQ can help your business grow.
Technical Support
Get help with account issues, troubleshooting, or using specific features.
Feature Requests
Share your ideas for new features or improvements. We love hearing from contractors.
Send us a message
Get in Touch
our support team
Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please include "URGENT" in your subject line.
Other Ways to Get Help
Read Our Blog
Find tips, guides, and best practices for running your exterior contracting business more efficiently.
Browse articles →Explore Features
Learn about all the tools ExteriorOpsHQ offers to help streamline your roofing, siding, window, and gutter business.
See all features →Common Questions We Receive
How do I get started with ExteriorOpsHQ?
Getting started is easy. Sign up for a free 14-day trial, no credit card required. You'll have access to all features so you can see how ExteriorOpsHQ fits your workflow. Our onboarding guide walks you through setting up your company profile, adding team members, and creating your first estimate.
Can I import my existing customer data?
Yes! We offer data import options for contacts, properties, and job history. If you're coming from spreadsheets or another CRM, our support team can help you migrate your data smoothly. Just reach out through this form and we'll guide you through the process.
What types of contractors use ExteriorOpsHQ?
ExteriorOpsHQ is built for exterior contractors including roofers, siding installers, window and door specialists, gutter companies, and general exterior remodelers. Whether you're a solo operator or manage multiple crews, our software scales with your business.
Do you offer training or demos?
We provide self-service video tutorials and documentation. For teams on Professional and Enterprise plans, we offer personalized onboarding sessions. Contact us to schedule a demo and see how ExteriorOpsHQ can streamline your operations.
Who Should Contact Us?
Current Customers
- Technical support and troubleshooting
- Billing and subscription questions
- Feature requests and feedback
- Data migration assistance
Prospective Customers
- Schedule a personalized demo
- Questions about features and pricing
- Enterprise and team plan inquiries
- Integration and API questions
Our Commitment to You
At ExteriorOpsHQ, we understand that your time is valuable. That's why we're committed to providing fast, helpful support from real people who understand the exterior contracting industry. Whether you're a solo contractor or managing a growing team, we're here to help you succeed.