Terms of Service

Last updated: January 03, 2026

1. Acceptance of Terms

By accessing and using ExteriorOpsHQ ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ExteriorOpsHQ is a business management platform designed for exterior contractors. Our service includes:

  • Project and job management
  • Customer relationship management
  • Estimates and invoicing
  • Crew scheduling
  • Material tracking
  • Document storage

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Not create multiple accounts or share accounts with others

4. User Conduct

You agree not to use the Service to:

  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Post false, misleading, or deceptive content
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

6. Payment and Subscriptions

ExteriorOpsHQ offers subscription-based services with the following terms:

  • Free Trial: 14-day free trial with full access to all features
  • Billing: Monthly recurring charge processed via Stripe
  • Cancellation: Cancel anytime from your account settings
  • Refunds: See our Refund Policy for details

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of ExteriorOpsHQ and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason including breach of these Terms. You may also delete your account at any time through your account settings.

9. Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

In no event shall ExteriorOpsHQ be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form.