Frequently Asked Questions

How do I create an account?

Creating an account is simple:

1. Click the "Sign Up" button on the homepage
2. Enter your email address and create a secure password
3. Verify your email address by clicking the link we send you
4. Complete your company profile to start using ExteriorOpsHQ

Is there a free trial?

Yes! ExteriorOpsHQ offers a 14-day free trial with full access to all features. No credit card required to start your trial. After your trial, choose the plan that fits your business.

How do I update my account information?

You can update your account anytime:

1. Go to your Account Settings from the user menu
2. Edit your profile or company information
3. Click "Save Changes" to update

How do I change my subscription plan?

You can upgrade or downgrade your plan at any time from Account Settings > Billing. Changes take effect at the start of your next billing cycle.

Can I cancel my subscription?

Yes, you can cancel at any time from Account Settings > Billing. Your subscription will remain active until the end of your current billing period.

How do I create a new project?

Creating a project is easy:

1. Navigate to the Projects section
2. Click "New Project"
3. Fill in customer and job details
4. Click "Save" to create the project

Can I create estimates from a project?

Yes! From any project, you can create detailed estimates with line items, materials, and labor costs. Send estimates directly to customers via email with one click.

The site is loading slowly. What should I do?

Try these troubleshooting steps:

• Refresh your browser page
• Clear your browser cache and cookies
• Try using a different browser
• Check your internet connection
• Contact support if the issue persists

What browsers are supported?

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, please use the latest version of your preferred browser.

Is my data secure?

Yes, we take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your data with third parties.